This Privacy Policy explains how We collect, use, disclose, and safeguard Your details when You access or use the Service, and describes the privacy rights available to You under applicable law.
You agree to the collection and use of details in accordance with this Privacy Policy. This policy reflects common mobile app privacy disclosure practices used across the industry., Personal details helps Us deliver core functionality and a better user experience. By continuing to use the Application
Interpretation and Definitions
Interpretation
Terms shown with initial capital letters are defined in this section. Each definition applies equally to singular and plural usage.
Definitions
In general, In this Privacy Policy, the following definitions apply:
- We handle "Personally identifiable information" and "Personal Information" interchangeably unless a law uses a specific term.
- Software program refers to Halo_Quay, the software program provided by the Company.
- Device: refers to any phone, tablet, computer, or other hardware used to access the Application.
- Service: means the Halo_Quay Application and related features We provide.
- As part of our privacy practices, AffiliateAs part of our privacy practices, means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Halo_Quay.
- Service Provider — refers to external organizations or persons authorized to handle data on Our behalf for hosting, analytics, support, or related operations.
- You — means the end user or authorized representative acting on behalf of an entity that uses the Service.
- As part of our privacy practices, Account — Where applicable, means the login profile We establish so You can access protected areas of the Application.
- Personal Data: (and "Personal Information") means data that can identify You directly or when combined with other information.
- Usage Data: Where applicable, means diagnostic and activity details generated when You interact with the Application.
- Country — indicates: Washington, United States
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
When You process the Application, We may request contact or identity details that allow Us to recognize or reach You. Examples include, without limitation:
Usage Data
Certain technical data is gathered automatically each time You use the Application.
Usage Data might include data such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Platform that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Mobile access may produce additional telemetry such as mobile device ID, carrier information, locale settings, and performance signals where permitted by law.
For clarity, Connection logs from browsers and mobile clients can also be retained for security and reliability purposes as described in this Policy.
Information Collected while Using the Application
While using Our Mobile app, in order to provide features of Our Mobile app, We might obtain, with Your prior permission:
- For clarity, Pictures and other information from your Handset's camera and photo library
- Push notification tokens if You opt in to alerts.
- In general, Approximate location derived from IP address for fraud prevention and localization.
This information supports feature delivery, personalization, and quality improvements. It can remain on Your mobile device or sync to Company or vendor systems.
Permissions can be changed at any time in Your mobile device privacy settings.
Use of Your Personal Data
The Company can handle Personal details for the following purposes:
- To provide You with news, special offers, and general details about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such details.
- To manage Your Account — including maintaining profile settings and entitlement to premium or personalized capabilities.
- Where applicable, For business transfers We may handle Your Personal data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal data held by Us about our Platform users is among the assets transferred where permitted by law.
- As part of our privacy practices, For other purposesFor clarity, We can process Your details for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our App experience, products, services, marketing and your experience.
- To contact You — Where applicable, with operational notices, account updates, and important changes affecting the Service.
- To provide and maintain our Mobile app, for example to monitor the usage of our Mobile app.
- For the performance of a contract — to deliver paid features, digital goods, or support obligations tied to Your purchase.
- To manage Your requests — Where applicable, and respond to questions submitted through the Application or email.
Processed information can be used to train internal quality models only when de-identified or anonymized as described in this Policy.
- To detect abusive behavior, spam, or automated activity that could harm the Software program.
We may share details with third parties as described below:
- With Your permission: for additional uses where You provide explicit permission.
- With business partners: to co-deliver promotions or integrated offerings You choose to engage with.
- As part of our privacy practices, With Affiliates We may share Your Personally identifiable information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With App experience Providers We might transfer Your Personally identifiable data with App experience Providers to monitor and analyze the process of our App experience, to contact You as described in this Policy.
- In general, For business transfers We may disclose or transfer Your Personally identifiable information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With other users If Our Mobile app offers public areas, when You disclose Personally identifiable information or otherwise interact in the public areas with other users, such data might be viewed by all users and might be publicly distributed outside.
Retention of Your Personal Data
We keep Personal Data only for the period needed to fulfill the purposes described here, meet legal duties, resolve disputes, and enforce agreements.
Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods ("up to") and We can delete or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personally identifiable information based on the purpose of processing and legal obligations:
Registered User Data
User Accounts: As part of our privacy practices, stored while the account is active and for up to 36 months following deletion requests or inactivity closure as described in this Policy.
Telemetry and Logs
Application usage statistics: retained for up to 36 months to analyze product usage and prioritize enhancements.
Server logs (IP addresses, access times): For clarity, retained up to 36 months to investigate incidents and protect platform integrity where permitted by law.
Usage Data is retained in accordance with the retention periods described above, and can be retained longer only where required for security, fraud prevention, or legal compliance.
We may keep Personally identifiable information beyond the periods stated above for different reasons:
- Legal claims: information might be preserved where litigation or disputes are reasonably anticipated.
- Technical limitations: archived snapshots pending automated purge cycles.
- Your explicit request: retention authorized by Your written direction.
- As part of our privacy practices, Legal obligation: statutory rules might require Us to preserve certain records for audits or reporting.
- Support correspondence might be retained for up to 36 months to resolve follow-up inquiries.
We will provide retention information upon suitable request.
As part of our privacy practices, After retention expires, data is removed or de-identified using these methods:
- Anonymization: In some cases, We convert Personally identifiable data into anonymous statistical data that cannot be linked back to You. This anonymized data can be retained indefinitely for research and analytics in line with applicable requirements.
- Backup retention: Residual copies can remain in encrypted backups for a limited period consistent with our backup retention schedule and are not restored except where required for security, disaster recovery, or legal compliance in line with applicable requirements.
- Where applicable, Deletion: primary systems stop processing and store deleted identifiers.
Transfer of Your Personal Data
Personal Data might be processed in countries other than where You reside. Those locations might have different privacy standards than Your home jurisdiction.
We implement reasonable measures so transferred data remains protected consistent with this Policy where permitted by law.
Delete Your Personal Data
subject to legal exceptions., You might request deletion of Personally identifiable data We hold about You
Our Platform might give You the ability to remove certain data about You from within the Platform.
Contact Us for assistance if You cannot complete deletion through the Application interface where permitted by law.
We may retain minimal data needed to comply with legal duties or resolve disputes.
Disclosure of Your Personal Data
Business Transactions
Corporate transactions can involve transfer of user records to a successor, with advance notice when required.
Law enforcement
the Company might be required to disclose Your Personally identifiable data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency)., Under certain circumstances
Other legal requirements
Disclosure without consent might occur when reasonably needed to:
- In general, Protect and defend the rights or property of the Company
- In general, Protect against legal liability
- Prevent or investigate possible wrongdoing in connection with the Platform
- Address emergencies involving safety risks
- Respond to binding legal duties
- With professional advisers such as lawyers or accountants under confidentiality obligations.
Security of Your Personal Data
Protection measures include access controls and encryption where suitable, yet absolute security cannot be promised for internet-based services.
We review vendor security practices before sharing data with subprocessors.
Children's Privacy
Users must meet minimum age requirements. If We learn that Personal Data from a child under 16 was collected improperly, We will remove it promptly.
If We need to rely on authorization as a legal basis for processing Your information and Your country requires authorization from a parent, We may require Your parent's authorization before We gather and use that information.
Links to Other Websites
Where applicable, Third-party links are provided for convenience; review their policies before sharing information where permitted by law.
We are not responsible for external websites, SDK landing pages, or partner services linked from the Software program where permitted by law.
Changes to this Privacy Policy
Material changes will be reflected in an updated posting on this page with a revised effective date.
We will let You know via email and/or a prominent notice on Our Mobile app, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
Continued process after updates constitutes acceptance unless otherwise required by law.