Privacy Policy for Signalwick

This Privacy Policy describes Our policies and procedures on the collection, handle and disclosure of Your information when You handle the Platform and tells You about Your privacy rights and how the law protects You.

We process Your Personal information to provide and improve the App experience. Your continued access to the App experience indicates acceptance of the data practices described here. This Privacy Policy was prepared using a standardized privacy policy template where permitted by law.

Interpretation and Definitions

Interpretation

Terms shown with initial capital letters are defined in this section. Each definition applies equally to singular and plural usage.

Definitions

In this Privacy Policy, the following definitions apply:

• For clarity, In this document, "Personal Data" and "Personal Details" generally carry the same meaning.
• As part of our privacy practices, Account — means the login profile We establish so You can access protected areas of the Application.
• App experience Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the App experience, to provide the App experience on behalf of the Company, to perform services related to the App experience or to assist the Company in analyzing how the App experience is used.
• Application: means the mobile software product known as Signalwick that We make available to users.
• Usage Data — includes technical logs and metrics produced automatically through process of the Service where permitted by law.
• You means the individual accessing or using the Platform, or the company, or other legal entity on behalf of which such individual is accessing or using the Platform, as applicable.
• Personally identifiable dataFor clarity, (or "Personally identifiable information") is any data that relates to an identified or identifiable individual.
• Company — refers to Signalwick and the team responsible for operating the Application.
• For clarity, Handset means any mobile device that can access the App experience such as a computer, a cell phone or a digital tablet.
• For clarity, Country refers to: Oregon, United States
• Service — refers to the software and online functionality offered through the Application where permitted by law.
• Affiliate — means a related organization that directly or indirectly controls, is controlled by, or shares control with Us.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

You might be asked to submit Personal Data needed to create an user profile, respond to requests, or deliver features. Such data might include:

Usage Data

Usage Data is collected automatically when using the Software program.

For clarity, Examples of Usage Data include network address, app version, access times, referral paths, crash reports, and device model information.

On mobile devices, We can automatically log handset type, operating system, mobile browser, advertising identifiers, and network metadata.

We can also gather data that Your browser sends whenever You visit Our Software program or when You access the Software program by or through a mobile handset.

Information Collected while Using the Application

While using Our Software program, in order to provide features of Our Software program, We might obtain, with Your prior permission:

• Where applicable, Images and media assets captured or stored through your device camera and gallery
• Metadata associated with customer support attachments You voluntarily provide.

We process this details to provide features of Our Platform, to improve and customize Our Platform. The details might be uploaded to the Company's servers and/or a Platform Provider's server or it might be simply stored on Your mobile handset where permitted by law.

You may revoke camera, photo, or related permissions through the operating system controls.

Use of Your Personal Data

We process Personal Data for purposes such as:

• As part of our privacy practices, For other purposes We can handle Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Mobile app, products, services, marketing and your experience.
• To provide and maintain our Service — and ensure reliable operation of the Application.
• To manage Your requests: including support tickets, feedback, and privacy-related inquiries.
• As part of our privacy practices, To manage Your Account: so We can authenticate You and provide registered-only features as described in this Policy.
• For business transfers We can use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Application users is among the assets transferred.
• For the performance of a contract: such as fulfilling orders, subscriptions, or other transactions initiated in the Application.
• To provide You with news, special offers, and general information: about related products or promotions, subject to Your marketing preferences.
• To contact You: for example service announcements, transactional messages, and security alerts via email, SMS, or push notifications where appropriate.
• To personalize content recommendations based on aggregated usage patterns.

We might aggregate and de-identify data for statistical reporting that does not identify individual users.

We might transfer Your Personal data in the following situations:

• With other users: content You publish in community or social features may be visible to others where permitted by law.
• With Service Providers — who assist with infrastructure, diagnostics, and operational communications.
• With Your permission We can disclose Your Personally identifiable information for any other purpose with Your authorization.
• For business transfers: if a corporate transaction requires transferring customer records to a successor entity.
• With business partners We might transfer Your Personal information with Our business partners to offer You certain products, services or promotions.
• With Affiliates We may share Your Personally identifiable details with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

Retention of Your Personal Data

We keep Personal Data only for the period needed to fulfill the purposes described here, meet legal duties, resolve disputes, and enforce agreements.

When feasible, We minimize storage duration and anonymize datasets that no longer require identification. The schedules below state upper limits and might be shortened when data is no longer needed as described in this Policy.

Usage Data is retained in accordance with the retention periods described above, and may be retained longer only where required for security, fraud prevention, or legal compliance where permitted by law.

In general, Extended retention may occur in these situations:

• In general, Legal obligation: compliance with tax, accounting, or regulatory retention mandates.
• Technical limitations: archived snapshots pending automated purge cycles.
• Legal claims: Data is required to establish, exercise, or defend legal claims as described in this Policy.
• Your explicit request: You ask Us to keep specific data.
• Support correspondence may be retained for up to 36 months to resolve follow-up inquiries in line with applicable requirements.

Contact Us if You need details about retention schedules for specific categories of data.

When retention periods expire, We securely remove or anonymize Personally identifiable data according to the following procedures:

• Deletion: primary systems stop processing and store deleted identifiers where permitted by law.
• Anonymization: In some cases, We convert Personally identifiable information into anonymous statistical data that cannot be linked back to You. This anonymized data may be retained indefinitely for research and analytics in line with applicable requirements.
• In general, Backup retention: Residual copies might remain in encrypted backups for a limited period consistent with our backup retention schedule and are not restored except where needed for security, disaster recovery, or legal compliance.

Transfer of Your Personal Data

Personal Data can be processed in countries other than where You reside. Those locations can have different privacy standards than Your home jurisdiction.

We implement reasonable measures so transferred data remains protected consistent with this Policy.

Delete Your Personal Data

You might request deletion of Personal Data We hold about You, subject to legal exceptions as described in this Policy.

In general, Our App experience might give You the ability to delete certain information about You from within the App experience as described in this Policy.

Contact Us for assistance if You cannot complete deletion through the Application interface.

Some records must be kept despite deletion requests where law or legitimate interests require retention.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personally identifiable data might be transferred. We will provide notice before Your Personally identifiable data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

We may disclose details when compelled by court order, subpoena, or lawful government demand.

Other legal requirements

As part of our privacy practices, We may release information when We believe in good faith that disclosure is required to:

• As part of our privacy practices, Protect and defend the rights or property of the Company
• Protect users, employees, or the public from harm
• Satisfy applicable legal or regulatory requirements
• Prevent or investigate possible wrongdoing in connection with the Software program
• Establish, exercise, or defend legal claims
• With professional advisers such as lawyers or accountants under confidentiality obligations.

Security of Your Personal Data

The security of Your Personal information is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to handle commercially appropriate means to protect Your Personal information, We cannot guarantee its absolute security.

Access to production systems is restricted to authorized personnel subject to confidentiality duties.

Children's Privacy

In general, The Application is not directed to children under 16. We do not knowingly gather data from minors without appropriate consent. Parents who believe a child submitted data should contact Us for deletion.

Where local law demands parental authorization, We can request verified guardian permission before processing a minor's data.

Links to Other Websites

The Service might reference external sites We do not control. Their privacy practices might differ from Ours.

privacy policies or practices of any third party sites or services., We have no control over and assume no responsibility for the content

Changes to this Privacy Policy

In general, This Policy may be revised periodically. Updated versions will be published at this URL as described in this Policy.

The "Last updated" date will change whenever We publish a new version.

For clarity, You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

For privacy questions, requests, or complaints, contact Us at: