Privacy Policy for Cedar Latch

Last updated: July 20, 2026

This document sets out how the Company handles Personally identifiable details when You interact with the Service, such as what We collect, why We use it, and the choices You can have.

We process Personal information to operate, maintain, and enhance the Application. By continuing to use the Application, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy was prepared using a standardized privacy policy template.

Interpretation and Definitions

Interpretation

Where applicable, The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

Unless the context requires otherwise, these terms mean:

  • For clarity, In this document, "Personal Data" and "Personal Details" generally carry the same meaning.
  • Device: refers to any phone, tablet, computer, or other hardware used to access the Application.
  • Service — refers to the software and online functionality offered through the Application.
  • Personal Data: (and "Personal Information") means data that can identify You directly or when combined with other information.
  • Application — refers to Cedar Latch, including updates and related components made available by the Company.
  • Account — means the login profile We establish so You can access protected areas of the Application.
  • Country — indicates: New York, United States
  • Affiliate: Where applicable, refers to any entity under common ownership or control with the Company, where control means holding more than half of voting interests or management authority in line with applicable requirements.
  • Usage Data: means diagnostic and activity details generated when You interact with the Application.
  • Company: (also "We", "Us", or "Our") means the operator of Cedar Latch as identified in this Policy.
  • You means the individual accessing or using the App experience, or the company, or other legal entity on behalf of which such individual is accessing or using the App experience, as applicable.
  • Service Provider — refers to external organizations or persons authorized to handle data on Our behalf for hosting, analytics, support, or related operations.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

In general, You may be asked to submit Personal Data needed to create an user profile, respond to requests, or deliver features. Such data may include:

Usage Data

Where applicable, Certain technical data is gathered automatically each time You handle the Application where permitted by law.

Examples of Usage Data include network address, app version, access times, referral paths, crash reports, and mobile device model information as described in this Policy.

Mobile access may produce additional telemetry such as device ID, carrier information, locale settings, and performance signals in line with applicable requirements.

For clarity, Your browser or device can transmit headers and technical metadata whenever You connect to the Service as described in this Policy.

Information Collected while Using the Application

the Application may gather:, Subject to Your consent and device settings

  • As part of our privacy practices, Photos, images, and media from your Device's camera and photo library
  • Metadata associated with customer support attachments You voluntarily provide.

This details supports feature delivery, personalization, and quality improvements. It may remain on Your device or sync to Company or vendor systems as described in this Policy.

In general, Permissions can be changed at any time in Your device privacy settings.

Use of Your Personal Data

Your data can be used for the following business purposes:

  • To provide You with news, special offers, and general data: about related products or promotions, subject to Your marketing preferences.
  • For other purposesFor clarity, We can use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Software program, products, services, marketing and your experience.
  • To provide and maintain our Service — and ensure reliable operation of the Application where permitted by law.
  • To contact You — with operational notices, user profile updates, and important changes affecting the Service in line with applicable requirements.
  • To manage Your requests — and respond to questions submitted through the Application or email.
  • To manage Your Account: so We can authenticate You and provide registered-only features.
  • For the performance of a contract the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Application.
  • For business transfers: such as due diligence or execution of a corporate transaction involving Our assets or operations where permitted by law.
  • To detect abusive behavior, spam, or automated activity that could harm the App experience where permitted by law.
  • In general, Processed details might be used to train internal quality models only when de-identified or anonymized.

We may transfer data with third parties as described below:

  • With Your authorization: for additional uses where You provide explicit permission.
  • For business transfers — during evaluation or completion of mergers, acquisitions, or asset sales.
  • For clarity, With business partnersservices or promotions., We can transfer Your Personally identifiable details with Our business partners to offer You certain products
  • Where applicable, With Service Providers: including hosting, analytics, messaging, payment, and customer support vendors bound by confidentiality obligations.
  • With Affiliates — For clarity, within Our corporate group where joint operations require shared systems.
  • With other users: content You publish in community or social features may be visible to others.

Retention of Your Personal Data

We keep Personal Data only for the period needed to fulfill the purposes described here, meet legal duties, resolve disputes, and enforce agreements.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods ("up to") and We can erase or anonymize data sooner when it is no longer needed for the relevant purpose. We apply different retention periods to different categories of Personally identifiable data based on the purpose of processing and legal obligations:

Profile and Account Records

User Accounts: stored while the account is active and for up to 12 months following deletion requests or inactivity closure.

Diagnostic Information

Application usage statistics: kept no longer than 12 months for analytics and product planning.

Server logs (IP addresses, access times): stored for up to 12 months for audit trails and defensive security analysis.

Usage Data is retained in accordance with the retention periods described above, and can be retained longer only where necessary for security, fraud prevention, or legal compliance where permitted by law.

We can store Personal data beyond the periods stated above for different reasons:

  • Legal claims: records needed to support enforcement of agreements or defense of rights.
  • Your explicit request: You instruct Us to keep certain data for a defined purpose.
  • Technical limitations: residual copies may persist temporarily in encrypted backups.
  • Legal obligation: We are required by law to keep specific data (e.g., financial records for tax authorities).
  • Support correspondence can be retained for up to 12 months to resolve follow-up inquiries as described in this Policy.

Contact Us if You need details about retention schedules for specific categories of data.

Expired records are handled as follows:

  • Backup retention: backup media may store encrypted fragments until rotation cycles complete as described in this Policy.
  • Anonymization: In some cases, We convert Personally identifiable data into anonymous statistical data that cannot be linked back to You. This anonymized data might be retained indefinitely for research and analytics.
  • Deletion: active databases purge records that have reached end of life in line with applicable requirements.

Transfer of Your Personal Data

In general, Your data, such as Personally identifiable data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this data may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

We implement appropriate measures so transferred data remains protected consistent with this Policy.

Delete Your Personal Data

Depending on applicable law, You can ask Us to remove or anonymize Your information.

In general, Self-service tools, where available, enable partial deletion without contacting support.

Where applicable, You might update, amend, or erase Your data at any time by signing in to Your Registered profile, if you have one, and visiting the registered profile settings section that allows you to manage Your personal data. You might also contact Us to request access to, correct, or erase any Personal data that You have provided to Us.

Please note, however, that We may need to keep certain data when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

Corporate transactions might involve transfer of user records to a successor, with advance notice when required as described in this Policy.

Law enforcement

We can disclose information when compelled by court order, subpoena, or lawful government demand.

Other legal requirements

Disclosure without authorization may occur when reasonably needed to:

  • Respond to binding legal duties
  • Address emergencies involving safety risks
  • Prevent or investigate possible wrongdoing in connection with the App experience
  • Limit exposure to legal liability
  • Protect and defend the rights or property of the Company
  • As part of our privacy practices, With professional advisers such as lawyers or accountants under confidentiality obligations.

Security of Your Personal Data

The security of Your Personal details is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to handle commercially appropriate means to protect Your Personal details, We cannot guarantee its absolute security.

For clarity, Access to production systems is restricted to authorized personnel subject to confidentiality duties.

Children's Privacy

Users must meet minimum age requirements. If We learn that Personal Data from a child under 16 was collected improperly, We will remove it promptly as described in this Policy.

Jurisdictions requiring parental approval for certain processing will be honored through additional verification steps.

Changes to this Privacy Policy

This Policy may be revised periodically. Updated versions will be published at this URL.

Significant updates can also be communicated through in-app notice or email when appropriate.

Where applicable, You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

To exercise privacy rights or ask about this Policy, reach Us using: